Pricing

Simple, Honest Pricing

All costs are explained clearly before any work begins. Common jobs use a fixed price so you always know what to expect. Longer or open-ended work is charged hourly, and all parts or software are agreed with you before they are ordered.

How the Pricing Works

1

Home Visit

The £55 visit fee covers travel, the first 30 minutes and a full diagnosis. It is deducted from the total if work continues.

2

Fixed or Hourly

Common jobs use a fixed price so you know the cost before We start. Open-ended or multi-task work is charged hourly in 30-minute blocks.

3

Parts Agreed First

Any parts or software licences are quoted and agreed with you before We order anything. There are no surprises on your final invoice.

If the issue cannot be diagnosed, only the visit fee applies.

Base Rates

Home Visit and Diagnosis

£55

Includes the first 30 minutes and a full diagnosis. Deducted from your total if work proceeds.

Remote Support

£45/hr

Charged in 30-minute blocks. Ideal for software issues, account problems and guidance sessions.

On-Site Labour

£75/hr

For longer jobs or multiple issues, charged in 30-minute blocks.

📅 Full Day On-Site

£465

Up to seven hours of dedicated on-site support. Best value for major repairs, full system overhauls or multiple devices in a single visit.

Fixed-Price Services

For predictable jobs, the price is agreed before work begins. Parts are charged separately if required.

Service Price
Slow Computer Tune-Up and OptimisationFrom £95
Virus and Malware Removal£110
Wi-Fi and Printer Setup (parts extra)£85
Desktop and Laptop Repairs and Upgrades£75/hr on-site
Data Transfer and Backup£85 to £125
Email and Account Help£70
New Desktop or Laptop Setup£95
New Setup with Data Transfer (Migration)£115
Website Support (WordPress, Squarespace, Wix)£75/hr
Device Purchase Advice£60
Home Network OptimisationFrom £85
One-to-One Tech Tuition£60/hr
Website Design (brochure, up to 5 pages)From £695
Website Design (business, up to 10 pages)From £995
Website Monthly Care PlanFrom £45/month

Business support involves higher responsibility and different expectations. These rates reflect that. A minimum of one hour applies to all business work and the scope is agreed clearly before anything starts.

Remote Business Support

£60/hr

Email, software, website content and troubleshooting in 30-minute blocks.

On-Site Business Support

£90/hr

Office devices, printers and networks. One-hour minimum applies.

Business Day Rate

£560

Up to seven hours on-site. Best value for office setups and larger projects.

Business Service Prices

Service Price
Staff Laptop or Desktop Setup£110 per device
Device Replacement and Migration£135 per device
Email and Productivity Setup (M365/Google)£90/hr
Shared Mailbox and Calendar Setup£90/hr
Website Support and Updates£85/hr
Business Wi-Fi SetupFrom £110
Printer Setup (shared/network)£110 per device
Data Transfer and Backup£110 to £160
IT Consultation and Planning£85/hr
Device Purchase Advice£85
Home Office or New Office SetupDay rate quoted
Business Network Troubleshooting£90/hr
Business Website Design (up to 10 pages)From £1,295
E-commerce WebsiteFrom £1,695
Website Monthly Care Plan (Business)From £65/month

Pricing Questions

Is the visit fee charged on top?

No. The £55 home visit fee covers the diagnosis and is deducted from your total when work goes ahead. You are not charged twice.

Do you charge for travel?

The visit fee covers local travel across all listed areas. There is no separate travel charge for addresses within the covered towns.

How can I pay?

Both card and cash payments are accepted. An invoice or receipt is always provided after work is completed.

Have a question about pricing?

We are happy to explain costs in advance. Get in touch and We will talk you through it.